As An Online Marketing Person :) These Are Rules I Have To Take Notice Of

The Protection of Personal Information Bill, 9 of 2009 – Giving Effect to the Right to Privacy in South Africa

Download it here :http://www.chettylaw.co.za/2011/01/the-protection-of-personal-information-bill-9-of-2009-giving-effect-to-the-right-to-privacy-in-south-africa

Its all about devising ways to get people to opt in and that IP I am not sharing 🙂

I Love This Tool!!! Identify Who You Want To Speak To WHERE

Not only for ORM usage but input keywords to identify where your target audience is speaking and touch them there! Twitter and Facebook are fabulous but do not support a key comms channel to the right audience… micro segmented communication people is the only way to go… find your audience and captivate them…. WEB 3.0 is not a hit and miss or spray and pray game. We can enjoy some serious ROI using these mediums.

BrandsEye is an Online Reputation Management service used by brands and individuals across 26 countries. By tracking all online conversations about a brand, event, campaign or individual; BrandsEye is used to identify real-time strategic risks and opportunities. The process is fully automated to ensure no on-going time investment is required and this, combined with our full Reputation Consulting offering, offers brands real insight into how they are perceived, which opportunities to embrace and how to manage crisis situations.

Link : http://www.brandseye.com/

South Africa And Social Media In 2011

South Africans are looking forward to an exciting 2011 as social media becomes the norm for businesses and consumers alike.

Consumers are spending more time and effort to take their lives onto these platforms, while businesses are taking the plunge as they start to understand social media marketing possibilities, writes Ryan Silberman, chief operating officer of Popimedia.
Popimedia believes that the rapid pace of technology innovation is feeding the social media frenzy, and it is becoming easier for people to have real-time conversations with their networks on any platform.
So let’s take a look at the major trends:
Television
Television will make a strong play in consumers’ lives this year, as TVs, computers and mobile phones become integrated.
Skype already comes installed on various TVs. Apple, Google and other independent companies offer a “connected” TV experience which brings not only streaming video content to a TV, but a whole host of applications which will allow users to access weather, news and connect with social networks.
This in turn will allow users to “like” their favourite movies or leave comments on what they are busy watching. Obviously this will depend on Internet connection speed, and only the luckiest few will have access to these services in South Africa.
Video calls, face time and conferencing
With TV, mobile and PC now connected, video calls will begin to flourish across platforms and devices. Up until recently, only platform-to-platform and device-to-device video conferencing has been possible, and even then both users had to use the same setup.
So while trying on a new pair of jeans, for example, users will be able to call friends on their mobile, TV or laptop and get their opinion on the spot.
Facebook
Online, Facebook is still South Africa’s social media platform of choice, and there are many innovations planned for 2011:
*Facebook Places – gives users the opportunity to let their circle of friends know where they are and what they are up to.
*Facebook Deals – should see competition with the Groupon business model for small businesses.
*Facebook Personalisation – in essence, an “automatic Facebook Connect”, will add more partners to make the online experience with friends seamless across favourite sites.
*Facebook ads outside of Facebook – Facebook should leverage Facebook Connect to bring Facebook advertising to connected sites.
With 250-million people accessing Facebook Connect through third party sites, the time is now right for Facebook to offer third party sites a tool to serve Facebook ads outside of Facebook.
This would effectively one-up Google’s offering as the same sort of targeting that is available on Facebook would now become available to any site using Facebook Connect.
These and other existing applications combined with the fact that South African businesses have been interacting with Facebook and growing communities for the last few years, has made the management of a Facebook page vitally important.
The following questions need to be asked by brands on how to do this:
*How do they ensure that the page is being monitored and vetted?
*Is there an audit trail of interaction?
*What if they have multiple pages for different purposes under one brand stable?
*How do they ensure that the right people get the right information in order to make the right decisions at the right time, such as customer service issues and sales leads?
*Do they actually have a content strategy?
*If so, can they schedule, approve and adapt it?
With that in mind, Popimedia will soon launch its Meedee8 tool which will help to answer these questions.
Offline merges with online (location based services)
Society is moving towards an era where people are literally connected to networks every second of the day, and thanks to the innovative technologies expected to gain traction in South Africa this year (such as Foursquare and a long list of competitors, including Facebook Places), it could be done as easily as just walking into a store.
Recently, people attending the annual Coca-Cola Day in Israel were part of a pilot project where they were each given an RFID bracelet with their Facebook details preloaded, which updated their profiles on the social media site with information on their whereabouts during the event.
In summary, innovation and technology have a snowball effect on how people interact and communicate with their friends and brands, and social media will have an ever increasing role in consumers’ lives.

Half Of Mobile Users Welcome M-commerce

New research by Accenture shows that nearly half (45 percent) of the most active mobile device users would welcome the opportunity to pay for goods and services using their mobile phone, despite the fact that 73 percent expressed significant privacy and identity theft concerns.

To gain insight into consumers’ practices and attitudes regarding mobile commerce, Accenture surveyed so-called “tech forward” consumers from 11 countries — early adopters of digital devices that connect to the Internet — who use at least four Internet-connected devices and at least four Internet services.

Consumers in Asia were the most enthusiastic about mobile commerce. Overall, 69 percent of survey respondents in Asia indicated they favored using mobile phones for most payments, led by Chinese consumers (76 percent) and India (75 percent, followed by Korea (56 percent) and Japan (47 percent). Outside of Asia, the next highest positive response was in Brazil, where 70 percent of consumers favored using mobile phones for most payments. In the U.S. and Europe, combined, however, only 26 percent of respondents favored using mobile phones for most payments.

When survey participants were asked if they had used a mobile phone to make purchases in the past six months, nearly half (47 percent) of tech forward consumers in China indicated they had, followed by Korea (42 percent) and Japan (33 percent). Depending on the geographic region, tech forwards are also in the early stages of using barcode or near field communications (NFC) technology to interact with their shopping environment. In Asia, 38 percent of consumers surveyed had scanned a product’s barcode while shopping to get additional information; 36 percent had displayed a “digital ticket” for admission to an event or to board a flight; and, 31 percent had purchased an item or received a coupon from a “smart poster” containing an electronic tag or barcode.

A majority (64 percent) of consumers surveyed indicated they would use gift cards and coupons delivered directly to their mobile phones, led by Chinese respondents (94 percent) Korean respondents (91 percent) and Indian respondents (76 percent). Globally, 79 percent of the consumers surveyed indicated they would redeem those coupons when checking out of a store, compared with 77 percent who said they would use coupons that had to be clipped from magazines.

Asked what they would do if they received a coupon on their mobile phone for the equivalent of a US$10 gift card (expressed in the local currency) for a store where they do not usually shop:

• 77 percent of all respondents indicated they would redeem the coupon at the store that issued the card for the full amount;
• 69 percent indicated they would exchange the gift card for $7 cash added to their digital wallet or bank account;
• 68 percent would exchange the card for $7 in mobile voice minutes or reduced phone charges; and,
• 67 percent would exchange it for a $7 gift card for use in a store where they usually shop.

Survey reveals desire to save time and money, despite security and privacy concerns

Nearly three-quarters (73 percent) of the global respondents indicated that using a mobile phone for payments makes them worry about their privacy. Seventy percent said that mobile phone payments increase the risk of identity theft and fraud.

Regardless of these concerns, 62 percent of consumers surveyed who typically use a credit card for non-telco-related monthly payments said they would use their mobile phone to pay their bill, if they were to receive a 20 percent discount. More than half (59 percent) said they would welcome receiving money-off promotions based on their past purchases. Forty-seven percent said they would welcome receiving personalized mobile phone ads when they are within a few steps of the promoted product or service. And, 69 percent indicated they would gladly accept mobile phone ads sent to their phones as part of their service contract in exchange for lower mobile phone usage fees.

When asked what types of companies would play a significant role in enabling consumers to make payments or process coupons by mobile phone, most respondents (59 percent) thought that role would fall to credit card companies, followed by wireless operators (54 percent), software companies (52 percent), large retailers (52 percent) and device makers (48 percent).

“Mobile commerce – which encompasses mobile banking, such as checking balances or paying bills over a mobile phone, plus coupons, promotions, redeemable gift cards, loyalty points, and more – is poised to drive huge changes in the way we shop and pay for goods and services,” said Andy Zimmerman, director, mobility services, Accenture. “We can expect a convergence of traditional and alternative currencies, and it has huge implications on the entire in-store retail experience. While the survey indicates there are issues to address in terms of privacy and security, these findings are good news for mobile network operators because consumers have requirements they look to operators, technology vendors, or financial institutions to address.”

Methodology
The online survey queried 1,100 respondents in 11 countries: Brazil, China, France, Germany, India, Italy, Japan, Korea, Spain, the United Kingdom and the United States. Consumers surveyed use at least four different types of Internet sites or services and own at least four Internet-connected devices. As part of a larger survey, these consumers were asked about their practices and attitudes toward a variety of topics, including mobile commerce, plans to purchase Internet-enabled devices over the next year, attitudes toward technologies, connection of multiple devices, employer-provided services and devices, and automotive and in-vehicle entertainment and information features.

How Social Media Will Push Earth Hour Beyond The Blackout

For one hour on March 26, millions of people will turn off their lights and sit in relative darkness. It may seem like a random way to support environmentally sustainable action, but Earth Hour — a global initiative in partnership with the World Wildlife Fun (WWF) — is hoping that one hour of darkness will lead to a whole year of change.

Begun in Australia in 2007, Earth Hour has grown exponentially. Last year, more than 125 countries participated in the self-imposed blackout. Even major landmarks such as Rome’s Colosseum, San Francisco’s Golden Gate Bridge, Toronto’s CN Tower and Egypt’s Pyramids went dark to support the cause.

This year, Earth Hour will take place from 8:30 to 9:30 p.m., local time, March 26. The various time zones will create a wave effect as countries show their support hour by hour.

Despite the international acceptance and support, Earth Hour has been plagued by accusations of poor effectiveness. Sure, it’s great for people to spend an hour thinking about the planet, but what happens at 9:31 when all the lights go back on? What kind of change can a one-off event really have?

Earth Hour, on its skeleton crew, has been trying to answer that question for five years. Now, they think they might have the answer in a new platform designed for and powered by its millions of supporters.


Beyond the Hour


Beyond the Hour” is a platform that allows anybody to post and pledge his or her environmental actions and then share those promises and stories through social networks. With global scale in mind, the platform will be translated into 11 different languages.

Users can mouse over the dynamic images to preview randomly selected actions or search by a variety of terms, including location. If users see an action that speaks to them, they can join in by clicking “do this” to mirror the pledge.

An app version of the platform has already landed in the iTunes store for iPhone, with an Android version on the way. Both offer all the same functionality of the web app.

Earth Hour also created embeddable widgets to allow bloggers to share “Beyond the Hour” from their own sites. All of these projects feed back into the platform.


An Environmental Resolution for the Planet


Earth Hour co-founder and executive director Andy Ridley always considered the hour to be a valentine to the planet, or even a New Year’s Eve-type event. He hopes Beyond the Hour will act like a web portal for millions of New Year’s resolutions aimed at environmental living. “The plan was always to go beyond the hour,” Ridley said. “If you can prove that hundreds of millions of people care, what do you do next? There’s only a few of us [on staff], so we had to make it open source and hand it over to the people out there. The next bit is asking: ‘What does everyone want to do?’ ”

Just like a normal New Year’s resolution, that idea obviously has its pitfalls. Are you really going to go to the gym more this year? Are you really going to switch our your incandescent lights this year? However, while it’s easy to point theoretical fingers, Beyond the Hour has already racked up some extraordinary promises.

The government of Nepal has committed to put a complete stop to tree-felling in the Churiya Range, a vital ecological and sociological forest area. Mengniu Dairy, a Chinese dairy company, is doubling the number of milk cartons it recycles and increasing its use of FSC-certified packaging. Clover Moore, the Lord Mayor of Sydney, has committed to another six separated bike lanes (“cycleways”), installing LED lights in parks and streets and endorsing a tri-generation plant to provide low carbon energy. Credit Suisse AG is sponsoring an Earth Hour in Singapore and also promising to send staff to a Brazilian forest reserve to support field research.

It’s possible to get involved even if you’re not a major government or company. Chloe Nicol, a 7-year-old girl from Australia, is guiding her school to increase recycling and reduce energy waste. Ridley pledged to only drink local beer to help cut down on the cost, waste and emissions of shipping and transportation. It may be small, but those little promises can add up.


So What’s the Big Deal?


Earth Hour’s mission is not revolutionary in and of itself. Many other organizations and non-profits have tried to use the Internet for green causes. What stands out is how the project has evolved to embrace social media not just as a talking point but also as a way to extend its impact. “The big inspiration [for the campaign] was the frustration that we were not reaching out to millions of people,” Ridley said. “We were only talking to people that already sort of agreed with what we were saying.” The first year, millions of Australians joined Earth Hour but the idea didn’t quite have global appeal.

The team used social media to spread awareness but also to listen to the global conversation. Ridley explained that Morocco joined Earth Hour in 2010 thanks in large part to seven students. “They contacted us through Facebook and said, ‘We want to do this for the whole city.’ We basically sent a letter to their mayor and that’s a story that’s sort of been replicated across the world,” Ridley said.

Despite having an extraordinarily low budget (Ridley said a lot of the work is done by friends as favors), online tools have been a way to grow the campaign without blowing the bank. Ridley hopes the new Beyond the Hour platform will help make the goal a reality by empowering the Earth Hour community. “The holy grail for us is to start getting lots of content but [also] to start getting into the situation where the kid in Beijing can connect with the kid in Rio, using Rosetta Stone, to share what they’re doing in their home or on the street. You can scale that to cities and countries.”

The whole point is not to create a social media “event” or blackout stunt but rather to use the rally point as a launch pad for environmental conversation driven by social networks and tools like Beyond the Hour. It’s possible for social media to inspire change, whether you’re the government of Nepal or just looking to drink local beer.

Now it’s your turn: What do you make of crowdsourcing social good and do you think it’s possible for the community to organize itself? Sound off in the comments below.

Source : http://mashable.com/2011/03/16/earth-hour-social-media-push/